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Services

Inflection Point offers more then best of breed software solutions for business intelligence, corporate performance and master data management. We are committed to developing long-term partnerships with our clients by providing a complete service solution for the entire application life cycle.

Our services offer incorporates general consulting and implementation services, training, Help-line, FAQ's and continuous customer support. In combination with excellent software all of these elements guarantee a successful implementation.

Customer satisfaction is our highest priority at Codec . Not only do we provide you with a suitable application we also provide support at all stages of the implementation process. This includes post-sales support in order to guarantee completely a successful integration in your company.

Consulting

Inflection Point has one of the largest financial analytical applications teams in Europe. Our clients profit from our consultants' vertical market expertise, business and technical competence. Some of our senior consultants have over 15 year's implementation experience in this area. We create pan-European implementation teams to suit our clients' industry-specific requirements. We deliver our clients with a customised solution implemented according to a proven methodology.

Inflection Point Methodology

• Understanding the problem
  High Level needs analysis
  Identify specification
  Proof of concept / Feasibility
  
  
• Define Solution
  Development of the solution
  Presentation of the solution 
  
  
• Formulate the requirements of the solution
  Define requirements of the application
  Define criteria for the acceptance test
  Refine project plan
  
  
• Develop Technical Design
  Technical Design
  Allocate resources
  Technical Training of client
  
  
• Develop solution
  Implement solution
  Test the original system
  Report on project proceedings
  
  
• Compatibility testing
  Limited Roll Out
  Clients acceptance test
  
  
• Roll Out
  Train end-users
  Roll out application

• Post-Implementation support
  End Phase of the Implementation
  Support with the initial "system runs"
  Continuous support (Maintenance)