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Performance Management for Retail Banking


Infection Point empowers CFO’s of European banks drive performance improvement, effect strategic change and assure control using software built for the retail banking sector. 

At BPH, Poland’s third largest bank, Inflection Point has deployed our retail banking performance management system to 800 users, leading to 106% growth on ROAE (return on average equity) in the first year and a 14.7% improvement in BPH's CI factor (cost income). 

The Challenge for the CFO

  • The CFO is unable to accurately explain why performance is up or down at the end of the reporting period.
  • The reason for this is often that there is an inconsistency in the financial and operations figures used for management purposes.
  • The finance and controlling department spends a huge amount of time preparing reports for its customers and no time is left to analyse them.
  • As a result, board packs and reports can lack the level of commentary and insight required to explain financial performance.
  • This reduces the banks ability to respond to changes in the market in a timely manner, often management's response is a month or so after events have taken place.
  • Therefore, implementing strategic change is difficult and can restrict the CFO and the banks management team's ability to effect the behavioural changes that will lead to performance improvement. 

Inflection Point Solution

Our solution is aligned to the banks strategic initiatives and enables the best execution of strategy. The primary objective of our software is to empower the CFO to increase the banks RAROC. This is done through insight into the drivers behind performance that was previously unavailable by providing finance with full control by ensuring the numbers are accurate and that the entire bank works from one set of figures.

Key Solution Features
  • Inflection Point is the only performance management software to include pre-built retail banking models
  • Our software includes best practises in performance management and in retail banking
  • Integration workflow within the software to address the behavioural challenges of strategic change
  • Our solution is built on the expertise and experience gained from successfully delivering performance management systems at leading retail banks
  • Inflection Point offers the most visual and engaging reporting and analysis software designed for end users
  • Inflection Point is the only strategy management software designed for specifically for retail banks
 

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